5 Best Delivery Services for Online Stores

By choosing the wrong delivery service, online stores run the risk of negative feedback from customers and even a drop in sales. In addition, favorable transportation rates are important for business. To avoid a bad development scenario, we suggest you familiarize yourself with the rating of the best courier companies.
 
  Name
  Rating
  Nomination
1 CDEK 4.91
The fastest service
2 IML 4.76
best service
3 pickpoint 4.52
The most convenient delivery
4 pony express 4.21
The largest delivery service
5 PEC 4.00
Expedited Shipping

Any online store is faced with the issue of choosing the right delivery. They have several options: either create their own or use the services of third-party companies. The first method was popular a few years ago, now the focus has shifted to outsourcing. We studied the sites of large and small deliveries for online stores and chose the best ones. At first glance, courier services are similar in terms of prices and terms, but in details the conditions are completely different. Some have interesting ways to integrate with the site, others offer convenient ways to notify customers, and so on. There are deliveries only in Moscow and major cities, throughout Russia or in certain regions. The rating includes companies that have earned positive reviews from online stores and have proven that they are responsible for the product.Services provide a variety of services, deliver quality service, and meet deadlines.

Top 5. PEC

Rating (2022): 4.00
Expedited Shipping

If we analyze the company's website and customer reviews, we can conclude that many orders are delivered ahead of schedule.

  • Phone: +7 (495) 660-11-11
  • Website: pecom.ru
  • Number of cities with pickup points: 148

This delivery service is distinguished by a large number of points of issue, so it is great for online stores. In addition, the network extends not only to Moscow and the regions of Russia: orders can be sent to Kazakhstan, China, etc. An important advantage is that each city has an accounting department and a sales department, as well as a call center, thanks to which everything is solved emerging issues can be quickly. A flexible system of tariffs is convenient for both private customers and online stores. In addition, any parcel, not only courier, can be tracked on the website. The company did not become the best in our rating due to periodic errors in the calculation of the cost and expensive calls in remote regions of Russia.

Pros and cons
  • Developed network throughout the country
  • Flexible tariff system
  • Errors in calculating the cost of transportation
  • Penalty for late receipt

Top 4. pony express

Rating (2022): 4.21
The largest delivery service

This company employs more than 5000 people, thanks to which the processing and delivery of orders is carried out quickly.

  • Phone: 8 (800) 234-22-40
  • Site: ponyexpress.ru
  • Number of cities with pickup points: 202

The Pony express delivery service is chosen by many online stores, as it sends orders not only in Russia, but also to near and far abroad. To ensure such an extensive network and fast order processing, the company employs more than 5,000 employees. The most important advantage is that the originally announced deadlines are observed in the vast majority of cases. However, judging by the reviews, sometimes there are problems with courier delivery: customers have to pick up packages on their own from the pickup point. But it is convenient for online stores to work with the company, since each is assigned a personal manager and curator, and the results are reflected in detailed reports.

Pros and cons
  • Delivery across Russia, near and far abroad
  • Fast order processing
  • Personal manager and curator
  • Problems with home delivery

Top 3. pickpoint

Rating (2022): 4.52
The most convenient delivery

Both businesses and their customers will like delivery to terminals, as the cost of transportation is low and there is no need to wait for a courier at home.

  • Phone: 8 (800) 700-79-09
  • Website: pickpoint.ru
  • Number of cities with pickup points: 540

A unique delivery service that will be appreciated by both customers and online stores. The first will be pleased with the method of issuing through the terminals, to the cell of which the parcel is brought by the courier. At the same time, it is highly likely that they will be located near the house, since the network is represented throughout Russia, and especially widely in Moscow. In addition, customers like that the ordered goods can be paid upon receipt at the machine and pick up the receipt. The advantage for online stores is inexpensive tariffs, because courier home delivery is excluded from logistics.The benefits of such a solution have already been appreciated by such companies as Adidas, LaModa, myToys. The main disadvantage is that large parcels will not fit in the cell.

Pros and cons
  • Convenient delivery method
  • Available for payment at the machine upon receipt
  • Cheap rates
  • Not suitable for large parcels

Top 2. IML

Rating (2022): 4.76
best service

This courier service provides its customers with excellent service by offering integration modules, online payment and tracking updates several times a day.

  • Phone: 8 (800) 755-755-1
  • Website: iml.ru
  • Number of cities with pickup points: 238

IML was one of the first companies in Russia to help online stores with logistics. Since 2007, she has managed to open more than 200 distribution points, most of which are located, of course, in Moscow and St. Petersburg. As a result, the courier service currently accounts for 5% of the total transportation share for the country's e-commerce market. IML's status as one of the best firms in the field is confirmed by its collaboration with giants like DNS, Beeline and L'Etoile. Among the advantages for online stores, one can single out frequent updates in tracking, integration modules, online payment, etc. Of the minuses, customers note a rather long delivery and not the largest coverage area.

Pros and cons
  • Years of experience
  • Collaboration with e-commerce giants
  • Convenient business solutions
  • Long delivery
  • Not the largest coverage area

Top 1. CDEK

Rating (2022): 4.91
The fastest service

Due to the presence of hundreds of points of issue throughout Russia and abroad, delivery is carried out as quickly as possible.

  • Phone: 8 (800) 250-04-05
  • Site: cdek.ru
  • Number of cities with pickup points: 800

One of the most famous delivery services operating in Russia for over 10 years. Due to the presence of hundreds of points of issue within the country and abroad, the company brings orders very quickly. There is a hotline for all clients. In addition, at any time you can calculate the cost of transportation on the site. Another important advantage of the courier service is a reliable packaging with a soft coating. In general, thanks to an extensive network of points of issue, high speed of delivery and convenient service for business, CDEK becomes the best company in our rating. True, you need to take into account that not all points accept payment through the terminal, especially if it is not Moscow or another large city.

Pros and cons
  • Fast shipping
  • Lots of pickup points
  • Convenient service
  • Payment by terminal is not always accepted
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Attention! The above information is not a buying guide. For any advice, you should contact the experts!

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1 comment
  1. Victoria
    I do not agree! Sdek insolently stole 2 parcels! First they hung noodles and then it turned out they disappeared! The store returned the money.

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