10 online pet stores
Top 10 Online Pet Stores
Name of shop
| Range | Delivery | Ease of site navigation
| Payment method | Product description | Special offers and promotions | Total score |
Petshop.ru | 5 | 4 | 5 | 5 | 5 | 5 | 4.8 |
Four paws | 5 | 5 | 4 | 5 | 5 | 5 | 4.8 |
Korma World | 5 | 4 | 5 | 5 | 5 | 5 | 4.8 |
Le'Murrr | 5 | 3 | 5 | 5 | 5 | 5 | 4.7 |
PetOnline | 5 | 3 | 5 | 5 | 5 | 5 | 4.7 |
Beethoven | 4 | 4 | 5 | 5 | 5 | 5 | 4.7 |
Magizoo.ru | 5 | 4 | 5 | 4 | 5 | 4 | 4.6 |
Kotofey24.ru | 4 | 3 | 5 | 5 | 5 | 5 | 4.6 |
Dog City | 4 | 3 | 5 | 5 | 5 | 5 | 4.6 |
UniZoo | 5 | 3 | 5 | 4 | 5 | 3 | 4.5 |
10 UniZoo
Website: www.unizoo.ru
Rating (2022): 4.5
UniZoo interested us in the terms of delivery, when the buyer chooses whether he wants to receive the goods one-time or regularly and sets the time interval. This feature is ideal for supplying animal feed and medicine. The company has developed a bonus program for registered customers. Gradually accumulating points, you can earn a 12% discount. The company employs veterinarians, so professionals answer questions about the health and vital activity of animals.
Almost every position on the site has a detailed description and a button to add to favorites. It is possible to leave a review about the product, but buyers practically do not use this function. The disadvantages of customers include the lack of many items in the warehouse, because of which you have to wait for delivery for several weeks.The transport company also fails, which is why couriers are sometimes delayed not for several hours, but for several days. Also, problems can arise due to incorrect order picking. At the same time, managers from the support service are in no hurry to find out what happened and somehow solve the situation.
9 Dog City
Website: dogcitypet.ru
Rating (2022): 4.6
Unlike other ranking positions, Dog City specializes only in pet products for cats and dogs. The store cannot boast of a huge assortment, but the employees are professionals and know every position of the site. The pages contain many brands for these animals, and a hotline specialist will be able to advise and help with the choice. The search is carried out by manufacturer or name, and the positions are divided into categories: ammunition, vitamins, antiparasitic agents and others. There is a section with promotions, which is constantly updated, it contains several dozen products. It is recommended to pay attention to special offers, for some brands the discount reaches 25%.
Dog City has its own bonus card, but you can only get it in a physical store. The order will be delivered to any city in Russia, but there is no free delivery to the regions, it always costs about 300 rubles. You can postpone the goods for 3 days, all this time it will wait for payment. Despite the overwhelming majority of positive reviews, the company also has complaints. Sometimes there are errors with the formation of the order, the wrong product arrives, which was paid for. The store is actively working with complaints and trying to fix the situation, but you have to wait until the right product arrives at the customer.
8 Kotofey24.ru
Site: kotofey24.ru
Rating (2022): 4.6
In the middle of the rating, Kotofey settled down, which has earned a lot of positive feedback due to competent advice and effective customer support. The store differs from the rest by the presence of goods for ferrets and farm animals. A separate section contains recommended products, and users can leave their reviews and rate each item. There are discounted items, but not many. But there are many more promotions and they are often updated. Prices are reduced for a certain brand or for the purchase of several items of goods. You can add products to compare by basic characteristics or to favorites. The site cannot compete in beauty with the leaders of the rating, but it has all the necessary categories.
An interesting feature of Kotofey is the right of customers to place an ad for sale or search. The site becomes an intermediary and a platform for communication of like-minded people. The store has a developed Vkontakte group, where users leave reviews and take part in contests. Despite many advantages, Kotofey also had disadvantages: the main branch and warehouses are located in Krasnoyarsk, so delivery to other Russian cities is negotiated with each client. In some regions, the store does not ship goods at all. Residents of other locations will have to pay for delivery, which may exceed the price of the order.
7 Magizoo.ru
Site: magizoo.ru
Rating (2022): 4.6
Magizoo pleases with a huge assortment and reasonable prices. On the site, products are divided into categories by type of animal, and the search is carried out by name or manufacturer.There is a small section with promotions, but there are few discounts, especially compared to the leaders in the rating. Not all goods are in stock, but you can stand in line: just tick the box “Notify when goods arrive” and you will receive a notification of receipt by mail. Convenient delivery is also impressive, especially for residents of Moscow and the Moscow region. When ordering a certain amount, it will also be free.
Magizoo does not force customers to register on the site, but sends regular customers unique offers and discounts. Food products have certificates that are available to users. The company quickly processes customer complaints, and buyers have no complaints about returns and exchanges. Of the minuses, one can single out a not very responsive site, which sometimes freezes. In some cities, payment is only accepted in cash. Also, many positions are out of stock and you have to wait for new arrivals.
6 Beethoven
Website: bethowen.ru
Rating (2022): 4.7
The Beethoven store is popular with breeders. The site has a simple and clear navigation: to find the right product, you must first select the category of the animal, and then the type of product, for example, food, toys, then the manufacturer. The assortment is impressive, I was especially pleased with the choice of medicines and vitamins for any pets. This is important, because caring for animals involves not only proper and balanced feeding, but also treatment.
Judging by the reviews, the prices are low. There are also favorable discounts and even a bonus program. However, many complain that this whole system is poorly debugged and discounts often do not work. Delivery of orders is carried out throughout Russia. The terms and cost of transportation are calculated individually at the time of purchase.However, with delivery, as in many other stores, not everything is going smoothly here - couriers are late, do not respect time intervals. At the same time, the support service does not help in solving difficult situations.
5 PetOnline
Website: pet-online.ru
Rating (2022): 4.7
"PetOnline" entered the rating due to the huge assortment and tempting promotions and discounts on hundreds of items. The product on the site is divided into categories for owners of dogs, cats, reptiles, birds, fish and rodents. The site owners tried to make not only the best store, but also a community of like-minded people. If you have questions, you can call the hotline or send a written request to the veterinarian.
PetOnline delivers purchases to all cities of Russia. When ordering from 1499 rubles. your purchase will be transferred to the transport company for free, and for further transportation to the recipient's city you will have to pay extra at the established rate. Residents of remote villages and small villages should clarify the possibility of delivery with the manager, as the cost may exceed the price of the goods. Users are guaranteed: defective goods are replaced and shipped free of charge. In general, PetOnline has a huge number of positive reviews, customers trust this site. Of the minuses, we can highlight the fact that not all items are in stock and sometimes you have to wait for the right product.
4 Le'Murrr
Website: lemurrr.ru
Rating (2022): 4.7
"Le'Murrr" is one of the few stores that offers both promotions and sales, as well as a developed bonus program for customers. The site has a separate section of pet supplies at a discount, of which there are so many that an additional search by category was required.Promotions are updated regularly, most often they affect certain brands. After the first purchase, the client becomes a member of the loyalty program, accumulating bonuses and spending them on subsequent orders. Pet products on the site are divided into categories by type of pet (cats, dogs, etc.), there is a separate page for exotic animals.
The company delivers orders in Russia, while the approximate date of receipt is known immediately. The delivery process is displayed in the personal account. The courier lifts goods weighing up to 40 kg to the floor, the client picks up the rest himself. Most of the reviews about the company are positive, buyers note the responsive support service and fast delivery. As a minus, customers attributed the confusion with promotions: there are so many of them that store employees forget to give a discount or report a gift. You need to be reminded of additional bonuses in order to receive them.
3 Korma World
Website: www.mirkorma.ru
Rating (2022): 4.8
In the Mir Korma online store you can order goods from Russian and foreign manufacturers. In addition to dry food, canned food and treats, the assortment also includes shampoos, leashes and harnesses, aquariums and grottoes, toys and much more for dogs, cats, fish, reptiles and birds. All positions are conveniently located in sections based on the characteristics of a particular pet, so finding what you need will be very easy. The prices are low and there are often discounts. For regular customers, personal promotions are also provided, which come by e-mail or via SMS.
You can order free delivery to any region of Russia, however, for this you will have to collect 2000 rubles. subject to discounts.Also, the entire amount must be paid immediately so that the company can start assembling the order. However, many argue that the product may not be available. That is, it is on the site, but in fact it is not. In this case, the manager will call you back and offer a replacement. They also complain about the work of the delivery service - some couriers are rude and do not respect the time intervals.
2 Four paws
Website: 4lapy.ru
Rating (2022): 4.8
"Four Paws" is a large chain of pet stores, which includes more than 300 outlets, as well as veterinary centers and grooming salons. The assortment has everything for everyone: food for cats and dogs, aquariums for fish and reptiles, toys and treats for birds, medicines and vitamins. Products can be selected both on the website and through the mobile application. Prices are affordable, there are discounts, there is a bonus program.
Delivery is carried out at a convenient time to your home or to the nearest store, where you can pick up your purchases yourself. In order for the transportation to be free, it is enough to collect only 500 rubles. Buyers note that couriers work quickly and deliver goods on time. Of course, sometimes there are delays, but this is the exception rather than the rule. But customers have a lot of complaints about the support service - if there is some kind of problem, for example, expired food was brought to you, then it will be almost impossible to return it.
1 Petshop.ru
Site: petshop.ru
Rating (2022): 4.8
Petshop is the largest pet store in Russia, which, without promotions and discounts, keeps attractive prices for most products.The range includes both high-quality food and a wide selection of clothing, toys, accessories and much more. At the same time, thanks to the convenient search system on the site, it is easy to find what you need: just sort the products by ingredients, special promotions and limited editions, form of packaging, type of filler, material or any other criterion.
Petshop delivers goods all over Russia on favorable terms, orders are delivered free of charge from only 1000 rubles. The support service works 7 days a week, 24 hours a day and tries to respond promptly to customer requests. But, judging by the reviews, not very successful - many complain about the incompetence of employees and the lack of desire to deal with problems if they arise. Also, buyers note that not all items are in stock, so sometimes you have to wait. There are also complaints about delivery: the intervals for receiving orders are inconvenient, couriers are often late.
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